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How To Order

  • You can purchase cables and related parts online -- see the store.
  • Telephone orders: Please call +1-408-986-0725. We are in the U.S. Pacific time zone (PST/PDT).
  • Fax orders: Fax the order or quote request to 1-408-986-0921.
  • Email orders: Email the order or quote request to We typically respond to e-mail orders the same business day.
  • We accept company purchase orders, university purchase orders, government orders, and international orders (any country except those restricted for export by the government of the United States).
  • We accept major credit cards, and offer net 30 day terms to companies that can provide credit references.
  • We accept wire transfers, with a $15 transaction fee added to the total of the balance due.
  • We charge a 25% restocking fee for cables. Most of our cables are made on demand; you'll want to do your research before ordering. Please feel free to ask us for advice.

Shipping Methods

  • For domestic orders, we use UPS ground as the standard shipping method. UPS next day air, UPS second day air, Fedex, DHL, or post office can be used per customer request.
  • For international shipments, post office express mail (EMS) is the standard shipping method. TNT, DHL, UPS, Fedex, and other shipping methods can be used per customer request.


  • For stock items, we deliver on the same day if the order is placed before 2pm PST (Pacific Standard Time).
  • For non-stock items, please contact us for availability.
We accept: